Leadership : 5 Training Rules To Guarantee The Best From Your Staff
Related Links
Featured Links
Recommended Products
Featured Articles
How Do You Get Them to Buy-in To Your Idea? “How can I get them to buy-in to this idea?” Anna, a bank manager, asked me. She had an idea for restructuring the department. She knew it would work, but only if everyone would agree to it. She talked about different department members: Bob, who ... Learn To Manage People Learn to Manage PeopleBy Arthur Cooper(c) Copyright 2004 If you are a manager you are by definition dealing with people. You are managing them. As such, to be successful you must be able to build up a rapport with those you are managing.If you are to get ... Lifetime Training Lifetime TrainingBy Arthur Cooper(c) Copyright 2005 Most companies agree on the need to keep up to date.Most companies agree on the need for an efficient workforce.Most companies agree on the need to train their staff.So why don’t most companies do it?All ...
5 Training Rules To Guarantee The Best From Your Staff
everything yourself even if it is sometimes quicker and cheaper to do things yourself.
Unless youre running a one man band, every business needs good, reliable, well-trained staff. Surprisingly enough, Ive discovered that delegation is one of the best methods of staff training. In fact, I believe that delegation is a management skill that is often overlooked.
Although not every staff member will possess leadership qualities, most people respond well when given some responsibility (however small). Staff members like to feel that they are important and that they are being trusted.
Agreed, allocating responsibilities can have its risks. However, from experience, I have found that giving responsibility usually brings out the best in people. They rise to the challenge!
Over the years I have hired a lot of staff and have never had a major problem. Although, I must admit, I have always placed huge emphasis on the employment selection process. I believe it is well worth the time and effort to choose the most suitable employees.
Call me old-fashioned, but I do tend to hire people who take a pride in their appearance. Among the other things I look for, are signs of integrity and enthusiasm.
Anyway, assuming that the right people get hired, then the next step is to thoroughly train them well. I cant stress that enough!
Now, Id like to share with you some basic rules to follow with regards training, delegation and responsibility. Theyre not based on academic theories or any scientific research. Quite simply, theyre my rules based on my own experience running my own successful small businesses. They work for me!
Rule # 1
For starters, when giving other people tasks to do, clearly explain what is involved and when completion is required. Check that they have understood, by asking them what it is you are requiring them to do.
Rule #2
If a staff member is required to do a repetitive task, you may want to
finish your request with -show me. If he or she is unable to do this, it could be a sign that you have failed to explained the task clearly enough.
Rule #3
I believe that in the beginning, its best to assume that the staff member knows nothing and to explain things in detail. As time progresses, you will need to explain things less and less. From experience, Ive found that in no time staff will be able to do things well, often without even being asked and without supervision. It will make your job easier and your staff will get more satisfaction knowing that you are trusting them to do a good job.
Rule #4
Encourage staff members to bring problems to you. Get them to think through the problem well enough so they can clearly explain it. Once explained, they should be encouraged to think of various solutions and be in a position to recommend the best. They should be encouraged to think for themselves and see you only when necessary.
Rule #5
If a staff member is not doing their job properly, then you need to look at your level of training or retraining. If he or she cant be trained then you may be best to look at replacing them.
With that said; remember that we are individuals and we all have our own working styles. You cant always expect your employees to be as dedicated as you are. Everyone can bring different skills to a business.
NOTE: The following information must be included if you reprint this article:
*********************************************
Get Your 100% FREE mini-course "17 Powerful Secrets That Have Made Business Owners Into Millionaires." 100% FREE! Simply send a blank email to: instantsellbusiness@ReportsNetwork.com
********************************************
About the Author Noel Peebles runs his own direct marketing and internet company, supplying marketing and management solutions for small businesses.
